Don't Miss Salesforce's Concurrent Session on Day 2!
Digital Transformation Amidst Retail's New Normal
The pandemic left an indelible mark on the retail industry, especially when it comes to digital transformation. After an overview of Canadian retail e-commerce trends, this presentation will dive into the five key trends that retailers must embrace to be successful in a post pandemic world. Visit Salesforce's virtual booth at STORE for more informaiton!
See what Longo's has to say about Ceridian's Dayforce platform:
“It seems like every week we’re uncovering something different that can help us run our business. And the easier it is to operate our business, the more time we have to be serving our customers.” Sr. Director of Operations, Longo’s
With the ultimate goal of improving margins, Longo’s partnered with Ceridian to improve store operations, increase employee engagement, and reduce compliance risks like many of our retail partners. Dayforce is an award-winning HCM platform that provides HR, payroll, benefits, workforce management (WFM), and talent management functionality available as separate modules or a harmonized solution. A single system combining WFM and pay, Dayforce is unique in its ability to allow retailers to calculate pay continuously throughout the pay period to better manage costs while driving revenue. We’re proud to be trusted by over 3.1 million retail users worldwide by retailers large and small, including DSW, Petco, Longo’s, Ashley Stewart, Sephora, Bargain Hunt, and many more.
At STORE we’ll share how 298 global retail leaders view the future of work, from workforce structures to associate experiences. Join us!
Don't Miss Google's Main Stage Session on Day 3!
Google Insights on the 5 New Consumer Habits That Will Forever Change Retail
It's no longer about planning for the 'return to normal,' it's preparing for the 'new normal'. How we shop and what we shop for has drastically changed throughout the course of the pandemic. Eric Morris, Managing Director of Retail at Google Canada will explore five major habits that have changed the Canadian shopper, why they're here to stay, and how retailers can prepare.
Don't Miss Deloitte's Concurrent Session on Day 4 of STORE!
The impact of the pandemic on consumer behaviour will be lasting and wide-ranging. This session dives into the insights of The Future of Food: A Canadian Perspective series to holistically explore the changing food and grocery landscape in Canada with a focus on how the future of food is more complex than ever and retailers must adapt to consumers’ elevated expectations. Deloitte’s renowned experts in retail, sustainability and consumer psychology explore the role of the store and sustainability, including environmental, social and corporate governance.
Don't Miss omNovos' Concurrent Session with Save On Foods, London Drugs and Calagary Co-Op on Day 2!
Engagement and Loyalty: The Value of Personalization
Retailers know they need to invest in personalization in order to keep pace with their competitors and truly connect with their customers. In this retail panel discussion, moderated by omNovos Chief Customer Officer Andrew Armstrong, the question is, what can retailers really gain from personalizing their customer experience? Discover how retailers can learn more about their customers and leverage that information to drive loyalty, take their customer engagement to the next level and truly grow sales.
Don't Miss PayPal's Concurrent Session on Day 3!
Driving Revenue through Customer Engagement
In order to maximize opportunities in a booming digital economy, businesses need to keep up with the many ways customers like to shop. In this session we’ll take a look at the evolving consumer retail landscape and share best practices on how to put in place a seamless offline and online experience, increase conversion and break through the noise to build a loyal customer base. Join PayPal and SoftMoc as we share how leveraging a digital first mindset helped them acquire, engage, and retain customers at every step of the buying journey.
Don't Miss RingCentral's Concurrent Session on Day 3! Re-booting Retail: Transforming Human Connections in a Post-Pandemic Environment
The relationships and offerings retailers have with their customers has significantly transformed and now is the time to analyze how to keep the communication flowing. From phone calls to emails, communication is key to engaging customers, managing supply chains, and empowering employees both in-store and at the home office. Join us for a panel discussion that looks at the role of technology, improved collaboration, engagement strategies, tactics, and lessons learned. Visit our booth to ask questions and learn more!
Don't Miss TC Transcontinental’s Concurrent Session on Day 3!
The Customer Journey Impact of Innovative In-Store Signage
What is next for the brick and mortar experience? TC Transcontinental’s ISM Design Studio experts identify the critical signage trends in market and share innovative ideas on how retailers can capitalize on these opportunities. Learn how you can better serve the new customer behaviors inside and outside of the store and identify the right retail touchpoint for the right results.
Don't Miss Visa's Concurrent Session on Day 2!
Payment Fraud Trends and Prevention Strategies
Growth in online payments over the past year grew in scale as many businesses had no choice but to embrace e-commerce. Several years of growth was achieved in just one year. Although digitization offers many benefits, it also opens up new channels for opportunistic fraudsters to exploit this shift in consumer spending. Fraudsters are growing in technological sophistication and zeal for financial gain with businesses being among their primary targets. This session will highlight recent fraud trends and the impact to businesses of all sizes, and strategies that can help protect businesses from falling victim.
Don't Miss Appriss Retail's Highlight on the Main Stage at STORE
Return for Refund: Your Omnichannel Experience Hot Button
Many state that ecommerce accelerated 10 years in 10 months during 2020. Since ecommerce purchases are returned about twice as often as in-store purchases, using returns to build deeper relationships with consumers is an opportunity you don’t want to miss. Find out how you can fill gaps in the omnichannel returns experience, improve sustainability, and keep consumers engaged by visiting us at our virtual booth at STORE.
CN is a leader in the North American transportation services industry focused on supply chain innovation and collaboration. We offer integrated shipping solutions, including rail, intermodal, trucking, freight forwarding, warehousing and distribution. Whether you’re shipping across CN’s rail network of more than 31,000 kilometers, shipping globally through the many ports we service on three coasts, or leveraging well over 20 strategically located intermodal terminals across our network, we connect you with the people that matter most: your customers. CN has the only rail network that touches three coasts in North America, accessing the Atlantic, Pacific and Gulf coasts. CN is a key gateway for North America’s participation in the global economy, helping you win in the markets where you compete. www.cn.ca