Salesforce is the world's #1 CRM company and a single Intelligent Customer Success Platform to connect and engage customers across Sales, Service, Marketing, Communities, Analytics, Commerce, Internet of Things and custom Applications. With more than 13 years of amazing growth and innovation in Canada, Salesforce has seen tremendous customer success with many of the country's most exciting and successful brands. Salesforce was recognized among Canada’s Top 100 Employers for the last two years and one of the top five Best Places to Work in Canada according to Glassdoor in 2016. For more information visit www.salesforce.ca
KPMG LLP is the Canadian member firm of KPMG International. KPMG International's member firms have 155,000 employees working in 155 countries/territories around the world. Our clients look to KPMG for a consistent standard of service based on high order professional capabilities, industry insight, and local knowledge. Sustaining and enhancing the quality of this professional workforce is KPMG’s primary objective. Wherever we operate we want our firms to be no less than the professional employers of choice. Our people embrace KPMG’s values. These values determine how we interact with clients, with each other and with the world around us. They define what we stand for and how we do things. We contribute to the effective functioning of international capital markets. We support reforms that strengthen the markets’ credibility and their social responsibility. We believe that similar reform must extend to the professional realm. Twitter: @KPMG_Canada LinkedIn: www.linkedin.com/company/kpmg-canada
From physical stores to online, mobile, and social shopping, every retailer must embrace a digital transformation to thrive in today’s multichannel environment. Microsoft platform and partner solutions help retailers deliver personal, seamless, and differentiated customer experiences. Empower your people to deliver maximum business impact. Embrace customer centricity in a digital world by using advanced analytics to understand, predict, and better serve customers. Accelerate innovation and growth through a modern store platform. With Microsoft solutions, retail organizations can engage employees, turn data into insights, and take advantage of dynamic, agile systems that adapt to business needs and ensure the security of your data.
American Express is the only company with a strong, global presence across the entire payments chain. We are the world’s largest card issuer, the premium network for high-spending Cardmembers, a processor of millions of transactions daily, and a partner that provides business-building services to a worldwide merchant base. Our direct relationships with many millions of consumers, businesses and merchants worldwide -- combined with our leading-edge marketing, information management and rewards capabilities -- enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility, and create communities of people with common interests.
CN is a leader in the North American transportation services industry focused on supply chain innovation and collaboration. We offer integrated shipping solutions, including rail, intermodal, trucking, freight forwarding, warehousing and distribution. Whether you’re shipping across CN’s rail network of more than 31,000 kilometres, shipping globally through the many ports we service on three coasts, or leveraging well over 20 strategically located intermodal terminals across our network, we connect you with the people that matter most: your customers. CN has the only rail network that touches three coasts in North America, accessing the Atlantic, Pacific and Gulf coasts. CN is a key gateway for North America’s participation in the global economy, helping you win in the markets where you compete. www.cn.ca
If you’re looking for great leaders, look to JRoss Retail Recruiters. As Canada’s leading Retail Recruiters, we are dedicated to helping great brands hire exceptional leaders. With extensive retail operations and search experience, we recruit for positions in the field, head office, and executive suite. We have offices in Vancouver, Calgary, Toronto and Montreal, and all of our recruiters are retailers by trade, with years of experience and extensive personal networks within the industry. When you’re working with a JRoss Retail Recruiter you’re working with someone who is connected, informed and experienced at finding capable leaders. Call JRoss Retail Recruiters. Set the bar. Hire.
805 Veterans Blvd, #103
Redwood City, CA 94063
Contact: Christine Worden
B-Stock offers the world’s most efficient and recovery-generating sales platform for returned, excess, and other liquidation inventory. Nine of the top 10 U.S. retailers are using B-Stock’s online auction platform to:
o Sell directly to targeted business buyers in 130+ countries
o Sell products across all categories, conditions and quantities; from pallets to truckloads
o Create competition for their inventory: online auction dynamic pushes pricing up
o Recover 30%+ more for liquidation inventory
21 St. Clair Ave. East, Suite 1400
Toronto, ON M4T 1L9
T: (416) 203-7747 (888) 359-3778
Contact: Darrell Cook
T 416 203 7747 EXT.242
Email: [email protected]
Geomedia - Canada’s Leader in GeoMarketing
Geomedia is Canada’s leading marketing technology company, specializing in geo-targeted consumer analytics and advertising media planning. Advertisers want to maximize their media investments by targeting the right customers, at the right time, with the right media. Geomedia uses analytics and data science to deliver those results. We combine our proprietary tools, software and analytic expertise to make geo-targeted marketing work for Canadian retailers. Our team of mathematicians, AI experts and GIS analysts combine machine learning neural networks with consumer geodemographic analysis to predict consumer behaviour for optimizing advertising effectiveness. We build insights from online data, customer point-of-sale data, demographic, Mobile ID and media response data. Our analytics work is the foundation of our targeted media execution.
Our Geo-targeted digital advertising service leverages the analytics and includes ad-production, execution and granular measurement. Our software and systems for managing retail print programs are unparalleled. We maximize the ROI on every advertising dollar our clients spend.
130 Thomas Street, Suite 202
Oakville, ON L6J 3B1
T: 905-842-1275 F:905-248-3754
Contact : Mary Gordon
A better shopping experience. A better work experience. Better results.
It’s everything you need. It’s everything we deliver.
Our tag line “Driving Retail Performance” clearly identifies what we do, and is the backbone of our retailing philosophy. We believe that store performance can improve dramatically directly as a result of enhancing staff performance. We’ve proven that time and time again for the past 30 years. In our 30 years, we have become known for designing and delivering award winning retail training programs for major chain stores and top merchants across North America and Internationally. Graff Retail TV was introduced in 2009; the first to market with an online sales and store management training system, specific to the retail industry. Since launching online training for retailers, Graff Retail TV’s clients have continued to win awards for Best Employee Development Program with the RCC. Everything we do is designed to drive revenue for our retailers. It’s what we do. It’s what works.
Social Media: twitter.com/graffretail
Join omNovos and Farm Boy on Day 2 of STORE2019!
A Fresh Take on Customer Experience: The Farm Boy Way
How Farm Boy’s commitment to customer experience transitioned a single 300 square foot, produce-only grocery store to a household name. In this session, Allan Zander sits down with CEO Jeff York to discuss Farm Boy’s approach to customer experience and their plans to take things to the next level and disrupt traditional customer engagement by adopting a true omni-channel strategy.
Reshift Media specializes in social media, search, web/mobile development, ecommerce and software solutions for retail and multi-location businesses. With more than 170 clients in 18 countries, Reshift works with national and international brands and their agencies to take advantage of emerging digital trends and rapidly grow their business. We have extensive experience working with retail and multi-location brands and have a long track record of delivering measurable results for our clients. Our proprietary Brand Amplifier software platform enables retailers to create highly localized Facebook and Google campaigns in order to increase sales revenue while also lowering the cost of acquisition. Our unique combination of technology, social media strategy, search optimization, website and mobile development combines the best of national brand strength with local relevance to deliver superior results. We'd love to work with you to grow your business!
207353 highway 9
Mono, Ontario, L9W 6J2
T: 519 938 9986
Providing your brand with a unique way of delivering quality advertising Since 1986
Soft Signs is dedicated to providing your company with custom, highly visible advertising options. Based in Ontario, Canada, we understand the marketing puzzle and we deliver impactful marketing solutions through our range of unique, eye catching products. For over 30 years Soft Signs has been supplying marketers & advertisers with high quality Inflatables, Flags & E-Z Up Tents. Our culture is driven by innovation & execution. Our commitment to our customers is to provide products that will deliver meaningful results.
LOLË Improves Posture by Digitizing its Stores
Roll out your mats! To improve your retail flexibility and resilience, come and get inspired by the experience of David Turcotte, Retail System Administrator at Coalision, manufacturer and distributor of the Lolë and Paradox brands, as well as Djamel Toubrinet, Cegid Retail expert, software vendor of inventory management and omni-channel POS solutions. The duo will talk about the discipline, focus and effort required to tailor your stores to modern shopping journeys. Unlock the untapped potential of your brand with unified commerce and better control of your stores. Namaste.
Office 209-211, Workplace One, 51 Wolseley Street, Toronto, ON, M5T 1A4
Tel #: 001 647 846 8869
Contact Name: Anthony Stevenson
3 actionable takeaways retailers will get from our session
- Create a digital connection with customers
- Put your customers at the centre of your business
- Deliver personalised offers and rewards to drive loyalty
Leger 507 Place d'Armes Suite 700
Montreal, Quebec H2Y 2W8
Tel # 514-982-2464
Contact: Sandie Sparkman
WHO ARE WE?
Leger is the largest Canadian-owned research firm with offices across Canada. Since its inception in 1986 in Montreal, Leger is dedicated to understanding the consumer, and adapting the way we think, as the consumer evolves.
The Leger Metrics division offers Customer Experience Management (CEM) and VoC (Voice of the Customer) solutions. Our solutions and services facilitate the work of managers since they receive continuous feedback about their clients and relevant information about their performance in real-time on a user-friendly web platform. Leading-edge businesses use this business intelligence combined with our consulting services to improve their operations and thereby, the customer experience delivered at their different points of sale. The benefits of our services are manifold, such as the opportunity to quickly defuse customers that are detractors, to strengthen customer loyalty, to maintain a satisfactory customer service, to be aware of a problem and thus be able to rectify it quickly, to motivate employees, allowing you to put concrete profitable actions in place. From the newest and most innovative technologies to the most committed and knowledgeable professionals, our priority at Leger is helping our clients find the best business solutions.
37 Front Street East, Toronto, Ontario, M5E 1BE
Let Relation 1 help you rise above! Come find out:
• What do Canadians expect from brand communications?
• What makes consumers engage with a brand – irrespective of the message?
• How can your brand achieve positive communication results over the long term?
• Which Canadian brands can we learn from?
The Retail & Hospitality Information Sharing & Analysis Center (RH-ISAC) operates as a central hub for sharing sector-specific cyber security information and intelligence. The association connects information security teams at the strategic, operational and tactical levels to work together on issues and challenges, to share practices and insights, and to benchmark among each other – all with the goal of building better security for the retail and hospitality industries through collaboration. RH-ISAC currently serves companies in the retail, hospitality, gaming, travel and other consumer-facing entities.
2 Riverplace, STE 100
Dayton, OH 45405
3 actionable insights retailers will receive when connecting with the Stratacache team at STORE
1. Curate in-store content and message customers in real time based on in-store behavior
2. Know when their most valued customers have entered the store
3.Identify frequent/repeat shoppers who are showing intent - allowing them to create a higher level, concierge type service
STRATACACHE provides scalable customer experiences, empowering retailers to learn deeply about their customers' shopping preferences and behaviors, allowing for personalized shopper interaction. Our solutions deliver consumer activation at the point of decision, generating new sales opportunities and enhanced retail profitability. With 2 million+ software activations globally, we power the biggest digital networks for the world's largest brands. Across the STRATACACHE family of complementary digital media/ad tech solution companies, we have the technology, expertise and track record to bring retail innovation that delivers results. Learn more about the STRATACACHE family at www.stratacache.com on Twitter @STRATACACHE or on Facebook
The Toronto Congress Centre is the largest convention centre of its kind in Canada. They pride themselves on continually redefining excellence and staying ahead of the curve. Their world-class infrastructure enables them to extend carte blanche to clients in creating environments which fulfill their visions, expectations and corporate culture.