Accessibility Directorate of Ontario
777 Bay Street, Suite 601B
Toronto, ON M7A 2J4
Contact: Jordyn Merini Program Specialist
Visit our booth and receive these valuable takeaways
• Learn best practices from across the province on how to integrate accessibility in their workplaces
• Become aware of employment supports and programs that can help employers with accessible employment
2448 Felhaber Cres.
L6H – 7N8
Contact: Christina Vali, Director of Presales, North America 416-276-9277
AGR Dynamics offers a powerful supply chain management software equipped with exception management, inventory optimizer and sales management functionality. We specialize in consulting, implementation and maintenance of supply chain management solutions and support in logistics through the AGR software solution for retailers, wholesalers and manufacturers.
Visit booth #310 and take away these top 5 learnings:
• Eliminate excess costs by optimizing inventory levels
• Improve sales plans
• Increase service levels
• Replace manual replenishment processes
• Uses best-fit forecasting methods to estimate future demand
450 Phillip Street, Waterloo, ON
Tel #: 519-585-1200
Contact: Lindsay Cournoyer at [email protected]
2-3 actionable takeaways retailers will receive from visiting our booth:
• How to drive behaviour change with frontline associates to improve your store experience
• Why microlearning is an essential part of an omnichannel retail customer experience strategy
• How to reduce shrink, engage associates and improve frontline knowledge with a new approach to employee training
B-Stock offers the world’s most efficient and recovery-generating sales platform for returned, excess, and other liquidation inventory.
Nine of the top 10 U.S. retailers are using B-Stock’s online auction platform to:
o Sell directly to targeted business buyers in 130+ countries
o Sell products across all categories, conditions and quantities; from pallets to truckloads
o Create competition for their inventory: online auction dynamic pushes pricing up
o Recover 30%+ more for liquidation inventory
BUILD IT By Design
1580 Trinity Drive, Unit # 10, Mississauga, Ontario.
905 696 0486
Contact Name: Georges Thomas
Visit our booth and takeaway these 3 insights:
- Design Build Vs Tender Process
- Planning for Construction
- Leasing on construction
201 Westcreek Blvd. Suite 102
Brampton, ON L6T 0G8
Contact: Laurie Stoneburgh
- Learn about courier services
- Understand the ease of use when working with Canpar
For over 30 years, Chase® Merchant Services has been committed to providing businesses with safe, reliable and secure payment solutions. Retail Council of Canada (RCC) has chosen Chase® Merchant Services as their exclusive and preferred payment provider for over 10 years. Chase Merchant Services offers you flexible solutions to accept card payments, 24/7 customer service, and preferred rates as a Retail Council of Canada member. For more information, please visit www.chasepaymentech.ca/rcc
CJ GRAPHICS INC.
560 Hensall Circle
Mississauga, ON - L5A 1Y1
416-588-0808 ext. 317 OR C. 416-432-4001 OR C. 647-886-8676
Contact Name: Alonso Mendizabal
Communication Solution provider specialized in helping retailers automate and simplify the marketing production process. CJ Graphics operates out of a cutting edge 270k square ft facility with most printing processes and latest technologies in house such as Litho, Digital, Large Format as well as Direct Marketing, Design Agency and applying special effects to your collateral as well as packaging and fulfilment. Over 35 years in the forefront of supplying marketing and production solutions to the retail industry by executing complex campaigns painlessly, on time and on budget.
CN is a leader in the North American transportation services industry focused on supply chain innovation and collaboration. We offer integrated shipping solutions, including rail, intermodal, trucking, freight forwarding, warehousing and distribution. Whether you’re shipping across CN’s rail network of more than 31,000 kilometres, shipping globally through the many ports we service on three coasts, or leveraging well over 20 strategically located intermodal terminals across our network, we connect you with the people that matter most: your customers. CN has the only rail network that touches three coasts in North America, accessing the Atlantic, Pacific and Gulf coasts. CN is a key gateway for North America’s participation in the global economy, helping you win in the markets where you compete. www.cn.ca
Compact Storage Solutions Inc.
45 Mural Street Unit 3, Richmond Hill, ON L4B 1J4
519-304-TRAC (8722) Toll Free: 833-304-TRAC 8722
Contact Name: Kara Kelly
Actionable takeaways retailers will receive from visiting our booth
We specialize in modernizing the storage needs of commercial, retail, industrial and institutional organizations with cost-effective and highly condensed storage solutions.
Many of our innovative solutions are built on the foundation of a patented levelling seamless track system. This unique technology allows us to deploy installations up to 50% faster than comparable systems. Installation speed is critical, especially in retail markets where time and space are always at a premium.
In addition to our speed advantage, our space-saving designs and consultation service combine to deliver high-density storage solutions that maximize your storage area. Escalating lease prices has made it essential for tenants to minimize space for stock. Retail outlets need to maximize shelving capacity while minimizing the amount of stockroom storage required to store product.#AlwaysOnTrack #BOH #Storage #Racking #RetailSolutions
1255 Peel Street, Suite 560, Montreal, QC H3B 2T9
Tel # 833-827-2428
Contact Name: Barry J. Bedell, CEO
2-3 actionable takeaways attendees will receive from visiting our booth
a. Dynamicly creates engaging, interactive, next-generation websites and apps powered by conversational artificial intelligence (AI)
b. Our signature technology, DAVE, is like Siri or Cortana for your website, but tailored to your brand
c. We also build chatbots for Facebook Messenger and other channels, Amazon Alexa Skills, and Google Assistant Actions
Eagle EyeOffice 209-211, Workplace One, 51 Wolseley Street, Toronto, ON, M5T 1A4 Tel #: 001 647 846 8869
Contact Name: Anthony Stevenson
3 to 5 actionable takeaways attendees will get from your session
- Create a digital connection with customers
- Put your customers at the centre of your business
- Deliver personalised offers and rewards to drive loyalty
Elo Touch Solutions
670 N. McCarthy Blvd., Milipitas, CA 95035
Tel # 438-923-1539
Contact Name: Mike Snizynsky
Elo is a global leader in touchscreen solutions including interactive touchscreen displays from 10 to 70 inches along with EloView®, a secure display management software for remote content delivery and device management. Every 21 seconds, a new Elo touchscreen is installed somewhere in the world. The inventor of the touchscreen, Elo now has 20+ million installations in 80+ countries. The Elo touchscreen experience has consistently stood for quality, reliability and innovation. Learn more at EloTouch.com
Environment and Climate Change Canada
4905 Dufferin Street, Toronto, Ontario M3H 5T4
Tel #: 416-739-4826
Contact Name: Daniel DeOcampo
Visit our booth and receive these top 3 takeaways:
1. Learn about the Microbeads in Toiletries Regulation and associated prohibition date
2. Learn about how this and other legislation could affect you
3. Learn about Environment and Climate Change Canada’s regulatory programs
Environment and Climate Change Canada (ECCC) is the lead federal department for a wide range of environmental issues and legislation. ECCC's Compliance Promotion Program contributes to the awareness, understanding and compliance with regulations and other risk management instruments for which the department is responsible, so that they are effective in achieving their desired environmental results. On June 14, 2017, the Government of Canada published the Microbeads in Toiletries Regulations that prohibits the manufacture, import and sale of toiletries that contain plastic microbeads. Visitors of the ECCC booth can expect to learn more about the Microbeads in Toiletries Regulation, the upcoming prohibition date (for the sale of toiletries containing microbeads), as well as other work that the Compliance Promotion Program is involved in.
Head Office: 1390, rue Barré, Montréal, QC, H3C 1N4
Tel #: 1-514-281-2811
Contact Name: Amanda Sweeney
Learn how GardaWorld’s security solutions can protect your retail space while enhancing your customers’ experience. From loss prevention to access control and cash pick ups, our expertise and full service offering can help you secure your retail value chain every step of the process.
GardaWorld is the world's largest privately owned security company, offering secure transportation and cash vault services, physical and specialized security solutions, and via the Crisis24 portal, real-time, vetted international security alerts. GardaWorld is a partner of choice for private companies, governments, humanitarian organizations, and multinational corporations with employees around the world. GardaWorld employs more than 65,000 dedicated and highly qualified professionals who serve a diverse clientele in North America, Africa, Asia, and the Middle East. In the complex world we live in, our reputation is based on the quality of our services and the commitment and integrity of our people.
Make the world your storefront.
- From smarter ads to easier transactions, build better retail experiences that help you sell to shoppers around the corner—and around the globe.
- Improve the retail experience by showing your ads to people who are looking for your brand and products on:
- Google Images
- Our tools and detailed reports can tell you what’s working, what isn’t, and how to improve your results.
130 Thomas Street, Suite 202
Oakville, ON L6J 3B1
T: 905-842-1275 F:905-248-3754
Contact : Mary Gordon
A better shopping experience. A better work experience. Better results.
It’s everything you need. It’s everything we deliver.
Our tag line “Driving Retail Performance” clearly identifies what we do, and is the backbone of our retailing philosophy. We believe that store performance can improve dramatically directly as a result of enhancing staff performance. We’ve proven that time and time again for the past 30 years.
In our 30 years, we have become known for designing and delivering award winning retail training programs for major chain stores and top merchants across North America and Internationally. Graff Retail TV was introduced in 2009; the first to market with an online sales and store management training system, specific to the retail industry. Since launching online training for retailers, Graff Retail TV’s clients have continued to win awards for Best Employee Development Program with the RCC. Everything we do is designed to drive revenue for our retailers. It’s what we do. It’s what works.
Social Media: twitter.com/graffretail
1500 Don Mills Rd, Suite 800, Toronto ON, M3B 3K4
Tel # 416-510-8039
Actionable takeaways retailers will receive from visiting our booth #220
• Learn how GS1 Canada can help you build your business through the power of global supply chain standards
• Do better business online and fight product counterfeiting with authenticated GS1 identifiers such as GTINs
• Discover how to develop a reputation for product data excellence with your trading partners
14 – 3600B LAIRD ROAD, MISSISSAUGA, ON, L5L 6A7
Contact Name: David Kurth
About Halo Metrics
5 Actionable takeaways attendees will receive from visiting your booth
• Learn how to use in-store visitor analytics to:
• Optimize labour and increase conversion
• Optimize store layout by understanding the customer journey
• Measure the effectiveness of in-store Marketing Events
• Overall improve conversion and basket size
HP will be showcasing an omni-channel customer experience connecting online or direct mail marketing with in-store customer interactions. STORE attendees will be provided a postcard or a digital coupon which enters them for the chance to win 1 of 5 HP Sprockets, when redeemed at the HP Booth. These postcards will be distributed throughout the conference via the morning break session and a RCC staff member will also be informing attendees of the contest, to drive traffic to HP’s booth.
IBM Canada - Global Business Services
3600 Steeles Ave E, Markham, ON, L3R 9Z7
+1 (416) 453-9156
What you can expect to receive from visiting our booth:
• Mixed Reality and how it's disrupting the retail industry
• Demonstrating Mixed Reality in Retail
• Free 1/2 Envisioning Workshop
Inpixon (NASDAQ: INPX) is a leader in Indoor Positioning and Data Analytics. Inpixon sensors are designed to find all accessible cellular, Wi-Fi, and Bluetooth devices anonymously. Paired with a high performance, data analytics platform, this technology delivers visibility, security, and business intelligence on any commercial or government premises world-wide. Inpixon’s products, infrastructure solutions, and professional services group help customers take advantage of mobile, big data, analytics, and the Internet of Things (IoT) to uncover the untold stories of the indoors. For the latest insight on Indoor Positioning and Data Analytics, follow Inpixon on LinkedIn and @_Inpixon on Twitter.
InterTrade has over 22 year experience providing innovative B2B Supply Chain solutions that:
o Streamline your supply chain processes
o Enable efficient collaboration with vendors
o Improve omnichannel success, including e-tail sales
o Improve product data quality and accuracy from suppliers
o EDI Network / VAN
o Product Catalogues
o Trading Partner Compliance Tools
If you’re looking for great leaders, look to JRoss Retail Recruiters. As Canada’s leading Retail Recruiters, we are dedicated to helping great brands hire exceptional leaders. With extensive retail operations and search experience, we recruit for positions in the field, head office, and executive suite. We have offices in Vancouver, Calgary, Toronto and Montreal, and all of our recruiters are retailers by trade, with years of experience and extensive personal networks within the industry. When you’re working with a JRoss Retail Recruiter you’re working with someone who is connected, informed and experienced at finding capable leaders. Call JRoss Retail Recruiters. Set the bar. Hire.
500 King St. W., Suite 200, Toronto, Ontario, M5V 1L9
Contact Name: Rachel Lee
Kijiji For Business booth at Store 2018 will provide a destination for retailers to connect and learn about Kijiji's services.
KPMG LLP is the Canadian member firm of KPMG International. KPMG International's member firms have 155,000 employees working in 155 countries/territories around the world. Our clients look to KPMG for a consistent standard of service based on high order professional capabilities, industry insight, and local knowledge. Sustaining and enhancing the quality of this professional workforce is KPMG’s primary objective. Wherever we operate we want our firms to be no less than the professional employers of choice. Our people embrace KPMG’s values. These values determine how we interact with clients, with each other and with the world around us. They define what we stand for and how we do things. We contribute to the effective functioning of international capital markets. We support reforms that strengthen the markets’ credibility and their social responsibility. We believe that similar reform must extend to the professional realm. Twitter: @KPMG_Canada LinkedIn: https://www.linkedin.com/company/kpmg-canada
LG Electronics Canada Inc.
20 Norelco Drive, North York ON M9L 2X6
Contact Name: Michael Schwarzl at [email protected]
Key takeaways when you visit booth 249:
• How to build the optimal digital advertising solution
• Most recent trend in the digital signage scene
• Captivate your audience
3640 Holdrege Ave, Los Angeles, CA 90016
Tel #: 863-521-1270
Contact: Laura Garcia, [email protected]
About Magento Commerce
Magento Commerce is the leading provider of cloud commerce innovation to merchants and brands across B2C and B2B industries, with more than $124 billion in gross merchandise volume transacted on the platform annually. In addition to its flagship digital commerce platform, Magento Commerce boasts a strong portfolio of cloud-based omnichannel solutions that empower merchants to successfully integrate digital and physical shopping experiences. Magento Commerce is the #1 provider to the Internet Retailer Top 1000, the B2B 300 and the Top 500 Guides for Europe and Latin America. Magento Commerce is supported by a vast global network of solution and technology partners, a highly active global developer community and the largest ecommerce marketplace for extensions available for download on the Magento Marketplace. More information can be found at www.magento.com.
Millenium Micro Group
7005 Taschereau blvd #265, Brossard (Qc) J4Z 1A7
Tel # 514-664-2000 x 109
Contact Name: Mourad Smaali
Actionable takeaways retailers will receive from visiting our booth :
- National IT support with a local presence everywhere in Canada
- One-stop shop for all their IT needs
425 Adelaide St W #300, Toronto, ON
Contact: Alex Konson
Too many retailers still struggle to ensure their frontline teams receive the information and direction they need locally to provide exceptional customer service and drive sales growth globally. At Nudge Rewards, we've created an employee app that helps brands engage, educate and reward frontline managers and associates to improve in-store team performance and increase sales. Headquartered in Toronto, Canada, our customers are global retail and hospitality companies including Rogers Communications, Mercedes-Benz, Samsung, Compass Group and Choice Hotels. We can't wait to see you at STORE 2018 - make sure to stop by our booth!
Office of the Privacy Commissioner of Canada
25 St. Clair Ave East Toronto, ON, M4T 1M2
Tel #: 416-973-7293
Contact: Kate Colterman
Actionable takeaways attendees will receive from visiting our booth:
The Office of the Privacy Commissioner of Canada (OPC) oversees compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), which sets out the ground rules for how businesses subject to the law must handle personal information in the course of commercial activities. In this digital world where personal information can be collected, used and shared with ease, Canadians are becoming increasingly concerned about their privacy. And more and more, they are choosing to do business with organizations that are sensitive to those concerns and that can demonstrate they will handle personal information with the appropriate level of care.
Mobile devices and traditional desktop computing have completely changed how people engage with the world: how we collectively interact, share our thoughts and experiences, and how we expect other people to interact with us.
Pair this with the needs of a retailer and the concept of sales and marketing changes dramatically. Your customers now fully expect to be marketed and sold to; however, with this comes the desire for marketing to be a fully personalized, engaged experience that speaks only to them.
At omNovos, we are enabling this new, personalized world by creating an evolved technological ecosystem that supports the customer and the retailer, and fully connects your online and physical stores. You will connect to your customer while enabling better customer conversion metrics through full omni-channel customer engagement.
Our Mobile Suite enables this personalized connectivity, including mobile device-enabled tools for customers and in-store staff. And our Data Connectivity Services provide the expertise to successfully integrate all aspects of a customer-engagement system.
2233 Argentia Road, Suite 302, East Tower
Mississauga ON L5N2X7
Tel #: 905-491-6781
Contact: Richard Rogerson or Michael Rogerson
Visit our booth and take away these top 5 learnings:
• How cyber-security helps to maintain brand image and integrity
• How and why performing security testing early in a project’s lifecycle reduces costs
• Basic understanding of how cyber-security testing is completed
• Common vulnerabilities that may lead to a data breach
• Overview of how retail theft is performed in an eCommerce environment
Packetlabs is an IT consulting firm specializing in ethical hacking. We offer a number of services including penetration testing, web & mobile application security testing, source-code reviews and exploit development all to help you protect your most valuable assets – your data and your customers.
Our slogan, Ready for more than a VA scan?® proves our commitment to the industry to provide only expert-level penetration testing. Our team of consultants think outside the box to find weaknesses others overlook, and continuously learn new ways to evade controls in modern networks. Our clients occupy multiple industries including, but not limited to, retail/ecommerce, media, technology, healthcare, financial and government.
6600 Goreway Drive, Mississauga, ON L4V 1S6
Tel # 1-855-364-1348
Contact Name: Frank Coccia [email protected]
Takeaways retailers will receive from visiting our booth:
PUDO is North America's Neighbourhood Click and Collect Network. PUDO turns local shops into neighbourhood parcel depots. Retailers can now offer online shoppers the convenience of click and collect at over 1,500 PUDOpoints nationwide. PUDOpoints are staffed and open early until late to receive consumer deliveries by any courier. PUDOpoints include convenience stores, gas station mini-marts, and grocery stores.
18 York Street, 5th Floor, Toronto, Ontario M5J 2T8
Contact Name: Farah/Thaomy
Rangle excels at creating innovative digital products designed around your customers’ needs. We have helped dozens of brands introduce Lean philosophies that span all organizational processes, not just their eCommerce delivery projects. We advocate strong service design thinking in addition to strong DevOps
Visit our booth and take away these top learnings:
• How Rangle is pioneering and sharing knowledge on everything from React and Angular to business strategy and agile methodology.
• Understand how a strategic partnership empowers you to make precise decisions while adjusting to shifting market demands.
• How Rangle's automated and repeatable process helps products take shape in days, not months.
• Examples of how Rangle has helped dozens of brands achieve fast results.
• How retail companies have seen improvements in delivering software faster and reducing technical debt.
37 Front Street East, 4th Floor,M5E 1B3
Contact Francois Gaumond at : 416-361-3522
Relation1 is passionate about personalization. Your customers are people with unique views, tastes, and lives. In today’s fast-paced retail world, it takes more than just getting the name right. We use data science, technology, and human thinking to reach the hearts and minds of your customers. We help retailers achieve greater customer loyalty and measurable sales lift through our strategic roadmap that incorporates customer insights at the individual level. We then execute proven personalized marketing programs that never forget your business and sales goals. At Relation1, we make it personal.
200-381 Richmond St. East
Contact - Sam Vise at [email protected] or 416-418-7110
Retail Management Software (RMS) and the innovative team behind it are dedicated to helping future-focused organizations optimize their retail operations. RMS collaborates with leading brands to optimize their brick and mortar stores through elevated communication, maximum compliance, and stronger retail performance.
For a demo and more information on how RMS can improve your in-store retail execution, visit www.rmsretail.com.
Revolution Retail Systems
1400 Valwood Pkwy, Suite 100
Carrollton, TX 75006
Contact Harry Grunnagle
Visit our booth and take away these 3 insights into how Revolution delivers a compelling ROI to retailers of any size:
• Cash Automation Technology is becoming a global trend, learn why
• Basic understanding of how this technology delivers a ROI in 6-24 months
• Demonstration of our latest technology
Revolution Retail Systems was founded in 2009 based on a design concept to build a system that would automate the manual cash handling processes found commonly in all facets of retail. Today, Revolution is a best in class innovator, in the design of cash recycling solutions for business of all sizes. This unique focus has led to the deployment of technology into hotels, universities, big box retail, grocery, casinos, stadiums, and airports. The system today has been successfully deployed in the world’s largest big-box retailer as well as other customers such as Hilton, Marriott, Great Wolf Lodge, Cabela’s, United Super Markets, and Whole Foods to name a few.
5100 Orbitor Dr Mississauga, ON L4W 5R8, Canada
Contact Name: Michael Lin
Takeaways retailers will receive from visiting our booth:
1. See the newest hardware and software solutions on the market today for the collection WeChatPay and Alipay mobile payments.
2. Learn to leverage the mobile payment trend that has taken over China in recent years to reach those 1.4 billion potential customers and boost sales.
3. Learn to use precision marketing strategies to offer customized promotions aimed to attract new leads.
Salesforce is the world's #1 CRM company and a single Intelligent Customer Success Platform to connect and engage customers across Sales, Service, Marketing, Communities, Analytics, Commerce, Internet of Things and custom Applications. With more than 13 years of amazing growth and innovation in Canada, Salesforce has seen tremendous customer success with many of the country's most exciting and successful brands. Salesforce was recognized among Canada’s Top 100 Employers for the last two years and one of the top five Best Places to Work in Canada according to Glassdoor in 2016. For more information visit www.salesforce.ca
4307 Village Centre Court, Mississauga ON L4Z 1S2
Tel # 905-279-1717
Contact Name: Catherine Liang
SnapPay Inc. provides end-to-end POS and marketing platform solutions designed to connect Canadian merchants with Chinese consumers. As a leading provider of Alipay & WeChatPay, we have helped merchants and brands of all sizes tap into the Chinese consumer market in the sectors of Tourism, Education, Food & Restaurants, Retail, and more.
207353 highway 9
Mono, Ontario, L9W 6J2
T: 519 938 9986
Providing your brand with a unique way of delivering quality advertising Since 1986
Soft Signs is dedicated to providing your company with custom, highly visible advertising options. Based in Ontario, Canada, we understand the marketing puzzle and we deliver impactful marketing solutions through our range of unique, eye catching products. For over 30 years Soft Signs has been supplying marketers & advertisers with high quality Inflatables, Flags & E-Z Up Tents. Our culture is driven by innovation & execution. Our commitment to our customers is to provide products that will deliver meaningful results.
2 Riverplace, STE 100
Dayton, OH 45405
3 actionable insights retailers will receive when visiting our booth:
1. Curate in-store content and message customers in real time based on in-store behavior
2. Know when their most valued customers have entered the store
3.Identify frequent/repeat shoppers who are showing intent - allowing them to create a higher level, concierge type service
STRATACACHE provides scalable customer experiences, empowering retailers to learn deeply about their customers' shopping preferences and behaviors, allowing for personalized shopper interaction. Our solutions deliver consumer activation at the point of decision, generating new sales opportunities and enhanced retail profitability. With 2 million+ software activations globally, we power the biggest digital networks for the world's largest brands. Across the STRATACACHE family of complementary digital media/ad tech solution companies, we have the technology, expertise and track record to bring retail innovation that delivers results. Learn more about the STRATACACHE family at www.stratacache.com on Twitter @STRATACACHE or on Facebook
SweetIQ by ReachLocal
1100 Avenue des Canadiens-de-Montréal Suite 150,
Montreal, QC H3B 2S2Montreal, Quebec H3B 1P9
Contact Name: Anthony Elmaleh
SweetIQ by ReachLocal delivers industry leading location-based marketing analytics and automation solutions. SweetIQ location and reputation management software enables multi-location brands, marketing agencies, and SMB resellers to manage their location data, measure consumer engagement, and convert online searches to in-store foot traffic. SweetIQ is offered by ReachLocal, a subsidiary of Gannett Co., Inc. (NYSE: GCI).
The POS software and E-Commerce platform’s functionalities must be innovative and in line with today’s omni-channel strategies. With the integration of Heroshop® to Yourcegid Retail, it will help you to better understand your customer’s purchasing habits and improve revenue over the long-term. To learn more visit Techni-Connection at booth 111 or contact us [email protected]
630 Rene-Levesque Ouest
Montreal, Qc, H3B 1S6
Contact: Julie Ouellet
TELUS is Canada’s fastest-growing national telecommunications company, with $12.8 billion of annual revenue and 12.7 million subscriber connections, including 8.6 million wireless subscribers, 1.7 million high-speed Internet subscribers, 1.4 million residential network access lines and more than one million TELUS TV customers. TELUS provides a wide range of communication products and services, including wireless, data, Internet protocol (IP), voice, television, entertainment, and video. TELUS is also Canada's largest healthcare IT provider, and TELUS International delivers business process solutions around the globe.
276 St-Jacques, suite 900, Montreal, QC, H2Y 1N3
Tel # (514)844-4682
Contact Name: Julien Belair
For over 30 years, TRSB’S mission has been to provide cost-efficient, reliable language solutions adapted to each client’s needs. As a leading translation and localization firm, TRSB offers a complete array of services, including targeted transcreation, copywriting, linguistic consulting, terminology and translation memory management as well as desktop publishing in all formats.
TruRating is a mass point-of-payment rating system that gives customers a chance to have a say when they pay. By answering one simple, anonymous question via the payment terminal, customers can rate an aspect of their experience in an instant by pressing 0-9 on the keypad (0 is terrible, 9 amazing). This could be, “Please rate the service from 0-9” or “Please rate the product range from 0-9”.
Each consumer rating feeds two websites. Business owners are able to see their ratings over time, compare their ratings against anonymous competitors, link customer sentiment to spend and get detailed analytics whilst consumers have access to a recommendations site they can trust, with ratings from validated customers.
Businesses can make improvements based on a constant stream of timely, representative consumer opinion (88% response for 1.5million ratings since Feb 2015) and customers can have their say, quickly, securely and without hassle.