Bricks & Mortar Retail:

In-store tools and technology, staff training and development, operational impact of OMNI channel, customer experience and service, pop-up retail.


Inventory management, the last mile, reverse logistics, online sourcing tools, automated pick and pack, fulfillment strategy, hub & spoke and supply chain models.

Customer Engagement:

In-store mobile and digital tools, consumer behavior trends, personalization and the path to purchase, blended marketing campaigns, AI, VR and AR.

Digital Commerce & Big Data:

Advanced analytics, data security, machine learning, artificial intelligence , CRM & database management, e-commerce & m-commerce innovations

Independent Retail

Start-up success stories, social media 101, brand promotion strategies, and local strategies to increase foot traffic.

Grocery Innovations:

eCommerce grocery innovations, fresh first retail, and new store designs