We are pleased to provide you with your Exhibitor Manual which contains all of the information you need to successfully transport, set-up/tear-down, and equip your booth.

All necessary forms from each of the "Official Show Vendors" are included. For savings, please note the pre-show deadline on each of the forms. Please return by fax to the number listed on the form.

Click here for all necessary exhibitor order forms.

Show Location
Toronto Congress Centre
North Building
650 Dixon Road
Toronto, ON M9W 1J1
Phone: (416) 245-5000

Show Dates & Times
Monday, May 31, 2010 7:30 a.m.  - 5:30 p.m.

Tuesday, June 1, 2010 7:30 a.m. – 2:00 p.m. (tentative)

Exhibitor Move-in Times
Sunday, May 30, 2010, 1:30 p.m. - 4:30 p.m.

Exhibitors will not be permitted to set up during show hours.

All exhibitors must use the northern loading docks of the TTC North Building.

Exhibitor Move-out Times
Tuesday, June 1, 2010, 2:00 p.m. - 5:00 p.m. (no exceptions)

All materials must be removed by 5:00 p.m.

Booths that are not disassembled and removed from the premises by the allocated move-out time will be sequestered at the exhibitors’ own risk. A holding/shipping fee will be charged. RCC and its contractors are not responsible for lost, stolen or damaged items.

Badges
Badges will be available for pick-up on Monday, May 31, 2010 at the registration desk starting at 7:30 a.m.

SHOW SERVICES:

Materials Provided by RCC
RCC will provide the following items for your exhibit space:

• 8′ high black drape
• Dollies for move-in and move-out
• Overnight security

Booth Furnishing
If you require a booth and/or additional accessories (e.g. tables, plants, chairs, shelves, etc.), please contact:

Stronco Group of Companies
Phone: (905) 270-6771
Fax: (905)-270-6771

Click here for all necessary exhibitor order forms.

Shipping to the Show
It is the exhibitor’s responsibility to send shipments on the move-in day. During move-in hours, show management and TCC staff will accept shipments on your behalf. Exhibitors must ensure that the “Third Party Billing” box has been marked after the TCC address on their Waybill, and their company name, the receiver and booth number is clearly indicated.

The TCC does not restrict exhibitors/couriers from carrying their own material or from setting up their own exhibits. RCC will provide dollies, but you must move it yourself and enter only through the designated north loading docks.

Exhibitor/couriers are requested to bring their own tools, ladders and other required items to set up their exhibits. The TCC does not loan any of these items, but they can be rented through Stronco Group of Companies. All labour requirements for the set-up and tear down of the exhibit are the responsibility of the exhibitors (this includes storage of crates and boxes).

Advance Receiving & Material Handling
TCC has limited space available on the loading docks for receiving materials in advance of the move-in date. If you require pre & post-show receiving and storage services, Lange is set up to receive, transport and store your exhibit space.

Please note that RCC is not responsible for ensuring deliveries are received or transported from the receiving entrance to the exhibit hall.

Lange
Phone: 1-800-668-5687
Fax: (905) 629-8018

Click here for all necessary exhibitor order forms.

Custom Broker
The Commerce Trade Show Logistics Group Ltd. is the official customs broker for the show. If you are coming from outside of Canada, please arrange for immediate customs clearance of your goods at the time of entry into Canada.

COMMERCE
Phone: 1-888-827-7469
Fax: (905) 673-2574

Click here for all necessary exhibitor order forms.

Electrical
SHOWTECH Power & Lighting
Phone: (905) 283-0550
Fax: (905) 244-4899

Click here for all necessary exhibitor order forms.

Internet/Computer & Audio Visual
AVW-TELAV Audio Visual Solutions Phone: (416) 234-5444
Fax: (416) 234-1974

Click here for all necessary exhibitor order forms.

Booth Cleaning
The carpet in your exhibit space will be cleaned after the displays are made ready. It is the exhibitor’s responsibility to clean any other items located in your designated space.

Exhibitor Parking
There is ample free parking at the Toronto Congress Centre.

Merchandise/Food & Beverage Sampling
Exhibitors will not be permitted to distribute merchandise or food and beverage sampling at the event facility without permission of RCC/TCC.

RULES & REGULATIONS:

Insurance
Under no circumstances shall RCC, their contractors, or the exhibit facility be liable for any lost profits or any incidental, special, indirect, punitive or consequential damages whatsoever for any of their act or omissions, whether or not appraised of the possibility of any such lost profits or damages. RCC makes no representations or warranties, express or implied, regarding the number of persons who will attend the event or regarding any other matters. Exhibitors should take all possible precautions to protect their own property, including insurance for liability within your booth space.

Booth Display Restrictions
RCC reserves the right to restrict or remove any exhibit, which RCC, in its sole discretion, believes is objectionable or inappropriate. No exhibit may exceed a maximum height of 8 ft. and width of 10 ft. Displays, demonstrations or distributions of advertising materials are not permitted outside the confines of your booth. The use of microphones is not permitted.

Signage
No signage or material may be extended above the 8 ft. height at the back of your booth nor hung from the ceiling or across the aisle. All signs must be printed on one side only.

Damage & Repairs
TCC and RCC staff will conduct a pre and post event inspection of the licensed area. Damages and damaged areas will be noted. The exhibitor shall promptly pay for any and all damages to the exhibit facility or associated facilities, booth equipment or the property of others caused by exhibitor.

Fire Regulations
Retail Council of Canada is obligated to abide by TCC’s Fire regulations. Please read and understand the rules & regulations when exhibiting and displaying in public buildings.

Cancellation Policy
Exhibitors are obligated to fulfill their sponsorship contract by exhibiting at the event. Cancellations will not be accepted. Failure to show will result in an administration fee of $300 (plus GST). Retail Council of Canada reserves the right to cancel this event due to insufficient registrations and will only be responsible for refunding applicable registration/sponsorships fees.